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Versa Lite won’t sync to my iPhone

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‎06-21-2020 07:23

‎06-21-2020 07:23

My Versa Lite is not even that old and will no longer sync to my iPhone. I followed every step given by the Fitbit support and even factory reset my Versa Lite now it won’t even go to the main screen, says that I need to download the Fitbit app which I have already done and reinstalled numerous times. Now I have a Fitbit that really won’t work and it won’t let me add it to the app. I’m guessing now I need to purchase a new one which I hate to have to do.

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‎06-22-2020 11:54

‎06-22-2020 11:54

Welcome to the Fitbit Community, @HGalster.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with syncing your Versa Lite. I totally understand how you are feeling and appreciate your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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