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My husband and I both have Versa Lite watches. Both on IOS 13.3 but recently have experienced walks that should be auto recognised after 10 minutes not being recognised as activity. It shows in the active minutes but not in activity. We have restarted the devices, no joy and even logged out of the app uninstalled and unpaired the device and then reinstalled as recommended and still nothing. If this cannot be rectified we are thinking of returning the devices and getting our money back. Please help?
My versa lite has developed the same issue just yesterday. I have been using an iPhone 11 on iOS 13:3 for about 2 weeks with activity recording fine. fitbit really need to resolve this as it’s pointless having a tracker and then having to add activities manually.
My issue with not logging exercise seemed to resolve itself after about 3 days of not logging anything. I had one day where steps weren’t showing either but resetting the versa cleared this issue. Not ideal to keep having g these issues.
