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Versa not receiving notifications

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‎06-18-2018 11:07

‎06-18-2018 11:07

I have had my Versa for 4 weeks and I think it is great! Problem is i didn’t receive any text notifications until I reset all setting on my phone. Then it wirk d for most of the day and now it is not working again. 

 

Help..

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22 REPLIES 22

‎08-17-2019 02:53

In response to Knight001

‎08-17-2019 02:53

I wish it were that simple. I still receive notifications, just not for everything I should. For example, my email notifications and calls always come through, but texts won’t. I reboot or drop and re-add my versa to my account and texts work for a day or two and then back to not working. It’s very sporadic and annoying 

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‎09-27-2019 18:21

In response to Knight001

‎09-27-2019 18:21

I've been trying things off and on for a couple of days when I'm bored and nothing worked, but holding the button till music showed and notifications were off on my fitbit somehow. Thanks for the tip.

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‎12-26-2019 12:17

In response to chikin23

‎12-26-2019 12:17

After almost two months of frustration not receiving text or phone call notifications on my Versa after updating to IOS13 on my iPhone, I finally got it to work after following these steps today!!!  The instructions were upthread, and I'm copying and pasting them here, with my tips in ALL CAPS.

 

Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.  THEN, TURN YOUR IPHONE OFF.  TURN IT BACK ON.
Open the Fitbit app ON YOUR IPHONE.
Tap on Account > Alta > Notifications.  TAP ON YOUR PHOTO.  TAP ON VERSA, NOT ALTA.
When a pop-up with a "Bluetooth Pairing Required" message, tap on Set Up and continue.
A new "Bluetooth Pairing Request" will appear, tap on Pair to continue
Once in the Notifications menu, enable the ones you'd like to receive.

 

I hope this works for you too!!!

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