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Versa won't receive text notifications

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My Fitbit Versa will no longer show my text messages and will occasionally vibrate when I receive a call. I have an iPhone XR and it says it is synced yet still nothing. I have uninstalled the app and reinstalled but nothing. 

 

Moderator edit: updated subject for clarity

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66 REPLIES 66

Thanks for the tip!  I have been trying everything and this finally worked.  I have an iphone 8.

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I tried everything else with no progress. This actually worked; thank you!

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I was having the same problem and I have an iPhone X. On my phone I went to settings < general < reset down at the bottom < reset all settings and that worked for me 

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My turn for trouble. I can't receive anything on my watch other than calls. I have tried everything on this post. Super annoying and the reason I bought a versa was to receive messages as I'm hard of hearing and rely on the vibrating to know when one comes in. I wonder if fitbit will fix this issue or if I should have just spent more money on an apple watch

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This worked! I have tried everything up to this point. I was getting all notifications EXCEPT for texts and this solved the problem. Follow it step by step and it will work.

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Still won’t work. I have done everything 

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I have tried all of the other suggestions on here, and this is the only one that has FINALLY worked after not receiving text messages on my iPhone7 for 6 months! Thank you!

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This WORKED! Thank you so much! Been over a month of frustration since update and getting new iPhone! Thank you!! 

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I’m having the same issue with my iPhone 11 and I tried everything above

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That worked

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Doesn’t help at all

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Updated to 13. Tried everything that was suggested above TWICE. Nothing worked.

very expensive phone and Fitbit . 
I guess I shouldn’t have chirped up with the versa and gone for Apple Watch no issues on that 

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I agree 

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IPhone 11x half the time I do t get texts. Most of the times Alexa doesn’t work.?

i guess you get what you pay for. When it breaks I’m done with Fitbit 

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I had to change my message notifications to preview on lock screen
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I already did that. My son has iPhone 10 and I don’t get his or Samsung either very selective 

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That’s weird I had an iPhone 6 and had no problems and then I upgraded to iPhone XR and now having problems
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I completed all above steps many times and still don’t get messages on my fit bit - I get calls, emails and Facebook notifications but no messages! Super frustrated about to take the fit bit back - any last minute advice to try and save it?!? (iPhone user)

 

Update:

 

Me too - did u get a solution???

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Thank you - fixed my problem!!!

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Have you tried contacting Fitbit
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