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Versa won't switch on after factory reset

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‎10-17-2019 14:52

‎10-17-2019 14:52

I've updated my iPhone to the latest software, and since then my Versa lost bluetooth connection.  I deleted all the things I had connected via bluetooth, switched it on and off, reset phone, quit FitBit App, shut down versa, and eventually did a factory reset.
Since doing the FR my screen is blank.  I've held all three buttons for several minutes and nothing.

Help???

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‎10-17-2019 14:54

‎10-17-2019 14:54

Hi @RevAnn  Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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