Water Total not Including Last Entry

[Cauchy]

The water total does not include the last entry on the Water screen. E.g. so far today I have made two entries. One for 200 ml and one for 250 ml. The Summary screen correctly shows 450 ml, but the Water screen shows 200 ml. If I drill down further into the detail it shows both entries but a total of 200 ml!

[LizzyFitbit]

Hi @Cauchy. Welcome! It's great to have you on board.

Thanks for letting me know that the total amount of water intake isn't updating correctly, as well for the information provided. This sound odd and to work on this together, let me advise you to try the following:

1. Log out from the Fitbit app.
2. Verify if the Fitbit app is updated to the latest version
3. Force quit the Fitbit app and reboot your phone.
4. Open the Fitbit app and log back in to your account.
5. Check the water screen to see if your details are updated.

I'll be around, keep me posted! 

[Cauchy]

Thanks for trying to help.

I have followed the steps but it is still behaving the same.

I will attach a screen shot where you can see 6 entries that total 1,250 ml but the total at the top says 1,050 ml.

 

[Cauchy]

More information that might help ...

I’m not certain, but I think the issue occurs when I use the + sign to add water from the Summary screen and then drill into Water. If I add from the Water screen it seems to handle it correctly.

[LizzyFitbit]

Hi @Cauchy. Thanks for getting back and I'm sorry for the delayed response.

I appreciate you for taking a screenshot of what is displayed in the Fitbit app and trying the steps posted above. I'm sorry that you keep getting this experience after logging your water and since this doesn't seem right, I've escalated your post and details to our team so they can work on this matter. Once we have more details, I'll update this thread. In the meantime and as you've done so, make sure to have the Fitbit app updated on your iPhone and keep manually logging your water intake from the Water screen.

See you around.

[Cauchy]

It’s been over 5 months since I reported this issue. Although it’s not critical, I would have expected it to be an easy fix, but even after several app updates it still isn’t maintaining the water total correctly. Is this still on a list of bug fixes to be addressed?