“Weekly exercise” graph is showing incomplete.

[PigletRider]

Location: iOS app (v2.43.720) —> “weekly exercise” —> calendar pane (or any pane)

Device: iPhone 7s (iOS 11.1.2)

Tracker: Fitbit Charge 2

Data on the “weekly exercise” panel bar graphs is missing.  The exercise calendar only shows the last 5 days when it should show check marks for the last 3 weeks.  The same is true with the “Duration,” “Distance,” “Heart Rate Zones,” and “Calories Burned” panes.  They all show just the last 5 days in the bar graphs.

It is only when I slowly scroll the list of exercises, all the way to the last exercise 3 weeks ago, that the bar graphs are then populated with all 3 weeks worth of data and not just the last 5 days.  (Scrolling the exercise list doesn’t always work, just sometimes.)

As I scroll the list of exercises on the “weekly exercise” panel, I would notice the small spinning circle at the top, indicating that the app is loading in additonal data.  Is this the issue?  Fitbit servers just aren’t providing the data to the app in a timely manner?  I can assure you there’s no issue with my network (190 Mbps down and 25 Mbps up).

This issue is 100% reproducible.  No matter when I go into the “weekly exercise” panel, the data is missing.  I could scroll the exercise list, see all of the data finally populated in the bar graps, click on one of the panes (e.g. “Calories Burned”) and the data just disappears before my eyes.  Again, all of this is 100% reproducible, every time.

Moderator Edit: Clarified Subject.

[BuddyFit]

As a new Fitbit user I'm happy to have found this thread.

Even though it's more than 3 years since the original post this bug is still present in the Android App. Disappointing it still isn't fixed. However, thanks to the original poster the work around is well described and works although it is a pain to have to scroll through all the specific entries to update the graphs. Surely, if the app can list the entries it should be able to show them tallied on the graph.

[Statho]

Hi Marco. This issue was raised in 2017 yet still exists in 2021. When can we expect the 30 day history graphs to be accurate?

Regards 

Paul 

[Ftumch]

Hi Piglet Rider, nearly 2 years after your last post saying the thread is 2 years old, and I'd like to add that it's also the case in the Android app. The graphs only show the current week, not the month, as per your images. 

[Ftumch]

For a brief moment yesterday, my Android app showed this week and the week before. I have no idea if it accidentally showed up to half of what it was supposed to show or had been fixed by a bug fix and was populating the graph one day at a time. The only problem is that there was a "bug fix" update yesterday in the Google Play store, and it is back to showing the last 3 or 4 days only. 

[SunsetRunner]

It's now 2022 and this still hasn't been fixed.

[IzzieShqip]

You guys have got to be kidding me. This still isn't fixed??!?!?! I thought I was crazy but apparently this is still a problem. Unbelievable. It might sound dumb but I use this as a visual to motivate myself and stay motivated and fitbit is just letting this be trash?!??

[Rujoe9]

Ridiculous....fix your app fitbit.