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Weekly report wrong!

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‎06-05-2017 13:12

‎06-05-2017 13:12

Why does my Fitbit Blaze not sync with my iPhone 7, even though I keep my Bluetooth on and my Blaze is set to "All day" sync? Very discouraging when I get my weekly Fitbit report, and it indicates NO activity for several days (so my Fitbit friends easily beat me!). I always download the iOS updates. Help, Fitbit! 

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‎06-08-2017 13:53

‎06-08-2017 13:53

It's great to see new faces around @Mamahewes! 

 

I totally understand your frustration to this matter let me help you out. As a first step I recommend performing the restart 2 or 3 consecutive times and keep an eye on it. If the issue persists follow the Syncing Troubleshoot for iOS devices and keep an eye on it. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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