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Weekly stats not recording

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‎01-21-2016 17:38

‎01-21-2016 17:38

My steps are showing up on my Fitbit, on the app but then they haven't been recorded on my long term data since last week. (For example, yesterday I had more than 10k steps and I could see it both on my device and when I synced my app but today it doesn't show up on the app).
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‎01-22-2016 06:28

‎01-22-2016 06:28

Welcome to the Forums @Kararich! I'd definitely start by checking out if your phone is running the latest version of the Fitbit app. If it's, try logging out and back in from the app.  If the issue persists, try checking out in the Online Dashboard if it's happening too. Feel to share screenshots of this matter to further investigate.

 

Looking forward to your new comments.

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