Weight log doesn't show up on main dashboard

[Neh1996]

Weight from a smart scale is logged to Fitbit app but does not show up on the main dashboard. Dashboard only shows how many pounds lost and how far from Goal weight. If you click on the weight icon all the weights have been logged.

Moderator edit: updated subject for clarity

[LizzyFitbit]

Hi @Neh1996. Welcome on board. It's great to see you here and I'm sorry for the delay.

Thanks for the information provided, as well for confirming that you're using a smart scale to log your weight. I know how you're feeling about not seeing your actual weight in the main dashboard and let's work on this together. If you haven't done so, please download the latest update for the Fitbit app to ensure its performance.

Once that is done, let me suggest to try the following steps:

1. Log out from the Fitbit app.
2. Force quit the Fitbit app.
3. Reboot your phone.
4. Open the Fitbit app and log back in to your account.
5. Check if your weight is now displayed.

Let me know how it goes.

[Neh1996 · Accepted solution]

Didn’t help. I did my goal weight again and that seemed to bring the weight back. So it is working right now

Sent from my iPhone

[LizzyFitbit]

Hi @Neh1996. I hope you're doing well.

That's wonderful news! Thanks for keeping me updated and I'm glad that your weight data is showing correctly after setting a new weight goal. That's a great tip, that's why I'll mark your post as the Best Answer to help other friends experiencing similar issues. 😊

By the way, I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

I'll be around if you need anything else.