help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weight logs are showed incorrectly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-14-2019 17:21 - last edited on ‎08-15-2019 13:07 by Fitbit Moderator

‎08-14-2019 17:21 - last edited on ‎08-15-2019 13:07 by Fitbit Moderator

So I enter that I’ve lost 1lb and the today tile shows I’ve lost 0.5lb! So I tried entering I’ve lost 2lbs and it puts it on the today tile as 0.8lbs lost. My only guess is that it is giving the number in kg but still saying lbs. I definitely had my settings set to pounds, but I thought well let’s change it to kgs. But I enter I’ve lost 0.5kg and it says on the today tile I’ve lost 0.2kg. This is just garbage. One of the main reasons for having a fitness tracker is to track weight and it can’t even get that right now. Can anyone help? This new app is just terrible. Very poor. Had multiple fitbits over the years but this is my last one for sure.

 

Update:

fixed the problem myself

 

Moderator edit: updated subject for clarity and restored previous info

Best Answer
0 Votes
1 REPLY 1

‎08-15-2019 13:47

‎08-15-2019 13:47

Hi @SquiggleBot. Welcome to the Community Forums.

 

I'm glad that this issue was fixed, and I appreciate your efforts. I understand where are you coming from, and thanks for taking the time to share your feedback. Our team often reviews the Community to work and improve our products based on your comments, and I'm sure this will not be taken for granted.

 

If you need anything else, feel free to reply back.

Best Answer
0 Votes