Where have the sleep stages gone

[Abolleke]

Was really happy when the sleep stages were introduced. It helpt me understand. 

This morning, all of a sudden, they have disappeared and the old sleep stages are back again. 

What has happened?

[SteveH]

Fitbit suggest there are a few reasons this can happen:

"WHY DON'T I SEE SLEEP STAGES TODAY?

There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

• If you slept in a position that prevented your tracker from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your tracker higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your tracker to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your tracker’s battery is critically low."

taken from: https://help.fitbit.com/articles/en_US/Help_article/2163/

[wedzir]

Also wondering the same thing. The sleep stages were introduced 27 days ago, without an update on the app. And yesterday they dis appeared again without an update on the app.

One thing I can image is it got retracted because of inconsistencies. Thing I notice is much longer sleep with the old tracking than with the new tracking

[SteveH]

I can confirm that the sleep stages haven't been withdrawn but, as mentioned in that help file, they sometimes cannot be reported.

[Abolleke]

It's not that I do not see them anymore. I got the old stages back. The old view with only light, deep and awake. 

It still registers  

[MarlenS]

Hello @Abolleke, @SteveH and @wedzir, it's nice to see you all here! 

I know exactly how you feel, the sleep page is something we're still working on and the new sleep stages feature is currently available for our Charge 2, Blaze and Alta HR users. Please check the information posted by my friend @DerrickS so you can understand better the functionality of the new sleep stages page.

Since this is a universal answer to this question, I'm going to go ahead and close it at this point. If you have any other questions about this, please post them on this thread.

Hope to see you around the forums!