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Where is the Tiles option in iOS Fitbit App under Gallery, coupled to Fitbit Sense 2 watch?

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Hello,

I have a 2023 Fitbit Sense 2 watch and eager to install a "Heart-rate tile", which should show my my heart rate in a continuous graph during a jogging session.

 

This links shows the heart rate tile I want to install on my watch:

https://support.google.com/fitbit/answer/14237938?hl=en#zippy=%2Chow-do-i-check-heart-rate-on-my-fit...

The text suggests to swipe left or right to navigate to the tile, but the tile is not there.

I assume it needs to be installed first?

For that purpose I go to the iOS app > tap top-left device > tap Sense > tap gallery> 

 

Page 27 of this manual tell me to click "My Tiles":

https://documents.4rgos.it/v1/static/1153705_R_D001

 

But that option is not present! I only have {Sense, Klok, Apps} (in Dutch).

How can I add the desired "Heart-rate tile"?

Thanks in advance!

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@ArthurNL   Your description of what you see when you tap on Gallery sounds like the Sense, not the Sense 2.  This is what I see when I tap on Gallery:

Tiles are below stored clock facesTiles are below stored clock faces

Do you see other tiles when you swipe left or right on your screen?  To be complete, I have other tiles available.  I don't use them.  I can add them by tapping on the grey + sign.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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@ArthurNL   Your description of what you see when you tap on Gallery sounds like the Sense, not the Sense 2.  This is what I see when I tap on Gallery:

Tiles are below stored clock facesTiles are below stored clock faces

Do you see other tiles when you swipe left or right on your screen?  To be complete, I have other tiles available.  I don't use them.  I can add them by tapping on the grey + sign.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Aha, that is quite a disappointment! I bought my watch on May last year, apparently wasn't aware about the distinction.

Thanks anyway for clearing that up!

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