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Why can't I have more than one Fitbit device linked to my Fitbit account?

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‎09-28-2022 18:03 - last edited on ‎10-19-2022 12:06 by Fitbit Moderator

‎09-28-2022 18:03 - last edited on ‎10-19-2022 12:06 by Fitbit Moderator

I’m going back a few years…

I used to have a Fitbit Alta, Fitbit One, and a Fitbit Zip all working on my account. I no longer have the Alta, I replaced with an Inspire 2. My Fitbit one finally died, so I put my Inspire 2 on a Clip and Dongle to Replace the One. I ordered a Fitbit Inspire 3 and it came on today. When I tried to set it up, the software on my iPhone wanted to replace my Inspire 2. What the heck? I called Support and the short story I am returning the Inspire 3 for credit because it won’t work. They told me any Fitbit I order won’t work. Did Google take away this feature that used to work? I like having multiple devices so I can use based on the exercise I am doing, or doing work in my yard that is dirty. I like having a nice Fitbit for use when in the office. Someone please explain…

 

Moderator Edit: Clarified subject

Former User: Fitbit Charge, Surge. Currently Use: Fitbit Alta, One, Aria Scale, and my Dog has the Zip.
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1 REPLY 1

‎09-28-2022 18:42

‎09-28-2022 18:42

From Can I use more than one Fitbit device with the same account? 

 

JohnnyRow_1-1664415704880.png

Oft-requested for a long time but don't hold your breath.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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