Why does it always show "no recent activity"

[Ilovebnamom]

So I have used my app forever and now with 3 different devices one, flex, and now charge HR. It shows I'm using it and tracking steps and working great but when you click on my profile it shows no recent activity and also when viewed in friends list same thing. Wish I could add my screen shots so you know what I am talking about. Anyway it's frustrating! My friends and I like to see where we all are and do challenges. Because the app doesn't show I have any activity they have to search for me to add me to challenges. It's just annoying 😠😤

[doggo-]

Another solution that I found was that you could edit your “about me” and your average step count will come back. If you are using the app, this is done by:

1. Clicking on your profile photo in the top left. 

2. Clicking on the “view your profile” section

3. Clicking on “personal”

4. Clicking on “About me”

5. Writing/editing what you have in that area

I’m not sure this is an official fix but it worked for me so if you’re struggling with this then it’s worth a shot.

[kp318]

I’ve been having this problem myself and I’ve tried all of the suggested fixes. I don’t have the ranking setting, logging out and in did nothing, and edited my “about me” also didn’t solve the problem. This is very frustrating!

[alleyerica]

Sorry, but I just don't see "Show Me" in the Friend Rankings. So, I am unable to fix the "no recent activity" issue with my Fitbit app.

[VickiSl]

When I get to the personal page there is nothing that says friends ranking.

[helenp_98]

Hello,

I have a Fitbit versa 2, and I have had this working for several years now and just recently it has stopped working. 

I followed the above steps until I hit step 4, there is no "See Friend Rankings". Any other suggestions?

Thanks,

Helen

 

[Lizzz38]

This didn't work for me. On the Personal Info tab, I see my cover image, email address, birthdate, and on down to advanced settings. There is no "see friends rankings".  This is just frustrating.

[Lizzz38]

I haven't changed any settings. It was there one minute and gone the next. None of the suggestions for updating have worked. And I have the latest version of Fitbit. On the Fitbit.com dashboard, my friends tile only shows them- not me. On IOS, I am shown as inactive.

[Lizzz38]

Top

Bottom of page

Same for me

[Malillysr]

I have tried all the suggestions, but my community shows "no recent activity". This is a new problems for me since about a week ago. Help, Fitbit!!

[Phroggy]

Same for me on the iPhone app....

[jayceewin]

same here.  very frustrating

[prettywhitejaws]

Agreed! Same here, too! 😕

[prettywhitejaws]

Wait. I actually just fixed it on mine! On the actual dot com site (not the app), I went to privacy (then) statistics (then) Average Daily Step Count and it was randomly set to private for some reason? Even though it was always visible before? But I clicked that to friends only and now I’m back in the rankings and I see my total cumulative step count. Hope that helps someone else because I’ve been soooo frustrated by this for the past week or so. 

[helenp_98]

OMG that fixed it. Thank you

[alleyerica]

That was VERY helpful! Thank you!

[jayceewin]

OMG - that did it!  
Thank you so much.

I can't believe the chat line didn't know to tell me to check that.

Thanks again.

So frustrating when something changes and you know you didn't do it.

Have a good one!

[shrimpToast]

Toggling Average Daily Step Count setting, under Privacy, did the trick. 😃

Been trying to figure this out since the beginning of February. 

THANK YOU!!

[KL66]

This just worked for me. Thank you so much!! 
I was very frustrated yesterday after chatting with support. They were not helpful at all. ☹️

[JulieJH]

Maybe this worked in 2015 but it doesn’t anymore.  I have been trying to resolve this issue for MONTHS.  Sick and tired of Fitbit….no accountability.

[JulieJH]

I’ve been trying to fix this problem for MONTHS.  I think it’s time to give up and get an Apple Smartwatch….