09-10-2024 12:57
09-10-2024 12:57
Since the first week of this month lap pace times no longer appear on the app. Google, why are you removing features from FitBit? I need an explanation.
09-11-2024 05:22
09-11-2024 05:22
@chuck39 App issues are usually present on one platform. Do you use an Android to iPhone?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-11-2024 09:03
09-11-2024 09:03
I have the iPhone 16.
09-12-2024 12:54 - edited 09-12-2024 12:59
09-12-2024 12:54 - edited 09-12-2024 12:59
Hey chuck39, the pace times have been removed for a long time (6 months) depending on your version of update. If you receive auto updates like me, you may have had as many as 25 in the last 10 months. For different users (iOS or Android) different features are revised or downgraded with each update. Some updates are within a week. Check the App Store for a version report. I review my lap times regularly on my Versa 2 after each run/walk and expected them to be accessible through the app. They were dropped and left with only pace and distance. I can't remember exactly when they were dropped but I expect them to reappear with a future update like the exercise time in minutes and seconds. With each update I've noticed my app has been degraded as others in the community had been describing in their posts about missing data. I've requested explanations and received only that it is a simpler expression of the exercise session (and your Fitbit team want things to be easier) and that the Google/Fitbit policy statement is that Google/Fitbit can remove any feature of the device without notice at any time. The app isn't doing what I want right now and it has currently lost a lot of my historical data. I've waited for fixes for the last six months and no improvements but further downgrades. I'm also researching alternatives. I'd like the website on a computer and a properly operating app on my iPad. A watch that reports seconds and lap times on exercise reports.