Workout exercise tracking disappearing from the Fitbit app

[..M..]

This is a recurring issue. Many days of activities/ workouts/ training/ exercises vanish from the app. All of a sudden my total days of activity jumps back from 6 to 3 for instance, and 3 days (and many from the weeks before) have vanished from the overview. All tracking info seemingly erased. This is a recurring issue and happens to more people. When will this bug be fixed already??! The whole main point of the fitbit app is to log your activity and provide an overview. The data is useless now because it’s very very incomplete. 

Please fix this major bug!!

Moderator Edit: Clarified subject

[CindyMFitbit]

Hi there @..M...

I appreciate the details shared on your post and I'm sorry for any inconvenience that this may caused you. Any feedback posted in the forums is always welcome as it helps to improve our products, services and overall environment.

Please note that sometimes the exercises may be hidden or overlapped if you are manually adding activities or if you are using the Fitbit app itself to register the exercise.

Additionally, I'd commend you disabling Mobile Track to keep an eye on the behavior and see if this had any relationship. 

Hope this helps.