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Workout intensity map for heart rate is red color only

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‎02-23-2021 08:59 - last edited on ‎02-25-2021 12:58 by

‎02-23-2021 08:59 - last edited on ‎02-25-2021 12:58 by

Hi everyone,

 

my track shows up ok, as do the heart rate numbers etc below the map, but the track is one solid colour (red), even though 1 went through several heart rate zones during the run.

 

i have seen this workout intensity map as it should be online, but all my gps runs are red!

 

using ipad and fitbit app

 

any ideas?

 

thanks in advance

 

 

Moderator edit: subject for clarity 

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2 REPLIES 2

‎02-25-2021 12:54

‎02-25-2021 12:54

Welcome to the Fitbit Community, @Boomboom21.

 

Thanks for the details shared in your post. I understand how you are feeling about this situation. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. For more information about tracking your workouts, see How do I capture GPS data with my Fitbit device?

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎02-25-2021 13:12

In response to LiliyaFitbit

‎02-25-2021 13:12

Hi liliyafitbit


thenks for the teply.

 

i did contact support, but they did not sort out the problem, all i want is to see the workout zones (multi coloured), on my gps  track. At the moment every gps track is one solid colour (red) even though I go through various heart rate zones during each run.

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