02-11-2018
06:01
- last edited on
02-12-2018
06:06
by
MarcoGFitbit
02-11-2018
06:01
- last edited on
02-12-2018
06:06
by
MarcoGFitbit
My iPhone X is not syncing with Charge 2, says that is sync but workout does not appear on iPhone.
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
02-12-2018 06:19
02-12-2018 06:19
Hello @LucianaP, have a warm welcome to the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention. Please note that sometimes workouts synced might take up to 15 minutes to show up in the Fitbit app under the Exercise tile. Now, if that time has already passed and your workouts are still not showing up it's possible that the app is not showing the information correctly which is why I would like to suggest you the following:
Then, check if your workouts are now showing inside the Exercise tile.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
02-12-2018 06:19
02-12-2018 06:19
Hello @LucianaP, have a warm welcome to the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention. Please note that sometimes workouts synced might take up to 15 minutes to show up in the Fitbit app under the Exercise tile. Now, if that time has already passed and your workouts are still not showing up it's possible that the app is not showing the information correctly which is why I would like to suggest you the following:
Then, check if your workouts are now showing inside the Exercise tile.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
02-14-2018 07:33
02-14-2018 07:33
02-15-2018 04:40
02-15-2018 04:40
Hello @LucianaP, I hope you're doing well, thanks for taking the time to reply and let me know your issue has now been resolved. I'm glad!
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!