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Wrong information synced to charge HR

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‎03-13-2016 10:16

‎03-13-2016 10:16

It appears that my Fitbit app took yesterday's step/calorie/distance/etc information and transferred it all over to today. It synced it with my charge HR and now it says that I have walked over8000 steps, and burned 2400 calories almost when it's only 1 and that's usually how much I'll burn in a day. Can I fix this? This isn't the first time it's done this.
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‎03-24-2016 07:39

‎03-24-2016 07:39

Mmmhhh it appears your tracker didn't restarted at midnight @Vicki34 so this is why your steps are not showing correctly. I'd appreciate you double check if your timezone settings are correct. If they're, please follow the steps provided in this post. 

 

Happy stepping and welcome to our Community! Man Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎03-24-2016 08:00

‎03-24-2016 08:00

My tracker wasn't the issue. The APP was. My tracker did reset at midnight. I then opened my app, and the app had put all of the previous day's information to the new day. Then when it synced with my phone, the app transferred that data to the Fitbit.
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