Zip not syncing

[electra2008]

I have my zip on 2 ipads the original set up one, a mini syncs various times when I pull it, not always but enough. But the other one will not sync it says the time from the previous day I can add exercise etc I think I have it on all day sync but cannot see where I need to check that.
I have done a hard start on the ipad.
Sometime during the evening it will sync last night 9pm But before midnight it will not sync for whole day if it goes earlier.

[RobertoME · Accepted solution]

Hello @electra2008 good to see you around. I wonder when you try to sync the tracker, your other iPad is around? Is possible that the signal of other Bluetooth devices around can interfere with the syncing process.

If this is not the case, I would recommend the following:

• Your device software is running a supported version. You can check for software updates in your mobile device settings. Settings > General > Software Update.

• Bluetooth is enabled on your device. You can verify that Bluetooth is enabled in your phone settings. Settings > Bluetooth.

• Your device is not managing multiple Bluetooth connections at the same time. For more information, see The Fitbit app for iOS is interfering with my other Bluetooth devices.

• You're not trying to sync with multiple devices or your computer after setting up call, text, or calendar notifications. For more information, see Why is my tracker only syncing with one mobile device?

If you have checked out all of the above and your tracker is still not syncing, you can proceed with the following:

• Turn off Bluetooth, turn it back on, and then open the Fitbit app.
• If your tracker didn't sync, force quit the Fitbit app and open it again.
• If your tracker didn't sync, reboot your mobile device and then open the Fitbit app again.
• If your tracker didn't sync, try with a restart. If you need additional help with this take a look at this post. 
• If your tracker didn't sync, try syncing with your computer.

Hope this helps and let me know how it goes.

[electra2008]

only just saw your answer expect it because they are often side by side!
today I had a message across the top of the ipad saying I had exceeded my quota of steps and it was the same amount as on the zip but neither ipads had synced. Expect I confuse the poor little thing🙄
thanks will keep a check on what I do