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Zip not syncing

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‎07-15-2017 12:28 - last edited on ‎07-20-2017 04:53 by Fitbit Moderator

‎07-15-2017 12:28 - last edited on ‎07-20-2017 04:53 by Fitbit Moderator

Zip was working OK but suddenly it only records steps and will not sync with either my iPhone or my iPad. 

 

Moderator edit: updated subject for clarity

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‎07-17-2017 09:47

‎07-17-2017 09:47

Hi, @johnandw! Have you tried restarting your tracker?

MakMak | Community Council

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‎07-17-2017 09:49

In response to MakMak

‎07-17-2017 09:49

Thanks. After restarting the zip 4 times it is now working.

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