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charge HR not syning with iphone

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my fitbit is not synced and wont sync with my iphone. I've reset it 4 times and then I removed the device on my app and now it can't see it to add it again. help please

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It's great to see new faces around @ashleyrklein

 

It's a shame to hear that you're experiencing this inconvenience, let me help you. Since you have already tried the restart several times I recommend  setting it up using a computer and keep an eye on it. 

 

Let me know how it goes, I'll be around! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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