fitbit app on iphone

[myrtle73]

I have the fitbit app on my phone, but it is not tracking steps.  On my dashboard, it only has "track exercise" but doesn't tell me how many steps, miles or flights I've done.

[MarcoGFitbit]

Hello @myrtle73, it's a pleasure for me to welcome you to the Community!

Are you able to see the step, floors and distance taps on the app? If so, are they constantly showing zero?

In case you're not able to see the tiles, please on the app go to Account and check if your tracker is listed under your name. If not, that's the reason you're not able to see the tiles, as the tracker is currently not paired. 

To pair your tracker:

• Open the Fitbit app and tap on the Account tab at the bottom of the screen, then tap on "Set up a New Device"
• Choose your tracker and follow the onscreen instructions to continue
• If the app asks you to replace your current tracker, please replace it and continue with the process.

I hope this can be helpful, keep me posted in case you need anything else!