10-03-2016 16:58
10-03-2016 16:58
Answered! Go to the Best Answer.
Best Answer10-05-2016 05:13
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-05-2016 05:13
Hi there @Walkupyoga. Let me give you a warm welcome to our Community. Indeed the update of the iOS firmware caused some glitches on the app which has been resolved already.
Please update your Fitbit app to the most recent version which is 2.27.1. Once you update the app you will be able to log your exercise from the Quick button. Click here to be redirected to the iOS App Store.
It might be require to restart your app, so optionally you can do the following:
1. Double tap the home button on your iOS device. Your open apps will show on your device's screen.
2. Close the Fitbit app by swiping the app image in an upward motion.
3. Reopen the Fitbit app.
Hope this helps and don't forget to let me know how it goes.
"Great things are done by a series of small things brought together.” What's Cooking?
Best Answer10-05-2016 05:13
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-05-2016 05:13
Hi there @Walkupyoga. Let me give you a warm welcome to our Community. Indeed the update of the iOS firmware caused some glitches on the app which has been resolved already.
Please update your Fitbit app to the most recent version which is 2.27.1. Once you update the app you will be able to log your exercise from the Quick button. Click here to be redirected to the iOS App Store.
It might be require to restart your app, so optionally you can do the following:
1. Double tap the home button on your iOS device. Your open apps will show on your device's screen.
2. Close the Fitbit app by swiping the app image in an upward motion.
3. Reopen the Fitbit app.
Hope this helps and don't forget to let me know how it goes.
"Great things are done by a series of small things brought together.” What's Cooking?
Best Answer