iOS 11, app crashes when opening it.

[SeanMarsala1]

I have the Fitbit blaze and every time I try to open the app it crashes. I’m on a beta of ios11 and have the latest update for the app.

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @SeanMarsala1, thanks for joining us, it's great to have you on board. 

Thanks for reporting this situation, as expected with a beta OS, it's possible some of the apps on your phone will not work as intended. However, I've came across a troubleshooting that might be helpful for you in this case. Please turn off the Bluetooth on your phone, then open the Fitbit app and when you're about to sync, turn the Bluetooth on again, this will prevent the app from crashing on start. 

I hope this can be helpful, give it a try and let me know the outcome! 

[Michaelpierce]

I found a helpful source for that how to fix app crashing on iPhone (iOS 11): https://www.howtoisolve.com/apps-crashing-in-ios-11-iphone-ipad/

[MarcoGFitbit]

Hello @Michaelpierce, thanks for joining the conversation, it's nice to see you around. 

I appreciate you have provided a link with troubleshooting steps, I'm sure they will be very helpful for many members of the Community facing the same situation. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!