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iOS 13.1 not syncing

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‎09-28-2019 23:59

‎09-28-2019 23:59

Since updating to iOS 13.1 Fitbit won’t complete sync process. Comes up with sync failed. 

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‎09-29-2019 15:40

‎09-29-2019 15:40

Hello again @SunsetRunner 

 

First and foremost I apologize for my last post. Your needing a syncing solution not a notification solution. Try this to repair your syncing issue:

  • On your iPhone or iPad, go to Settings > Privacy > Bluetooth.
  • You should see a list of every app that requested Bluetooth access on your device.
  • Turn the switch on or off for each device.

    😃 I hope I was able to help you find a solution to your issue. Please let me know if this is an acceptable solution 

View best answer in original post

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2 REPLIES 2

‎09-29-2019 06:50

‎09-29-2019 06:50

Hello @SunsetRunner 

I'm sorry your having syncing issues. 

Try looking here and set it up this way on your device:

iOS Settings > Notifications > Messages > Show Previews > Always (Default) 

also iOS settings>notifications>Fitbit> ON 

 

😃 please let me know if this resolves your issue

Best Answer
0 Votes

‎09-29-2019 15:40

‎09-29-2019 15:40

Hello again @SunsetRunner 

 

First and foremost I apologize for my last post. Your needing a syncing solution not a notification solution. Try this to repair your syncing issue:

  • On your iPhone or iPad, go to Settings > Privacy > Bluetooth.
  • You should see a list of every app that requested Bluetooth access on your device.
  • Turn the switch on or off for each device.

    😃 I hope I was able to help you find a solution to your issue. Please let me know if this is an acceptable solution 
Best Answer
0 Votes