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iOS 13 + 3.6.1. No bluetooth

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‎09-20-2019 23:48

‎09-20-2019 23:48

Just updated to OS 13 on my iPhone and updated Fitbit app to version 3.6.1. The very first time opening the app afterward, my Charge 2 will not sync and the app presents a message to turn Bluetooth on. It is already on, so I chose to “forget device” so I could reconnect my Charge 2 to Bluetooth and now it can’t find it at all. 

Any ideas? Could this be a bug due to the new versions? I’ve tried closing the app, rebooting, etc. have not deleted the Fitbit app because I don’t want to lose my

data. Thank you. 

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2 REPLIES 2

‎09-20-2019 23:58

‎09-20-2019 23:58

Solved my own problem. Per a link and suggestion in another help thread, installing ios13 turned off “Bluetooth sharing” in the settings > Fitbit menu on the phone. 

Best Answer

‎09-25-2019 08:33

In response to Bkenis

‎09-25-2019 08:33

OMG THANK YOU!!!! I was going nuts trying to figure out what the issue was! 

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