09-22-2016 08:13
09-22-2016 08:13
I don't have any issues with syncing.
My Alta/Fitbit app/iOS are updated to the latest versions.
When I scroll back to view a previous days bottom statistics the tiles won't update!
(sleep, 250 steps, water, calories in/out, excecise goal, weight loss goal)
It shows my current statistics no matter how far back I go.
The top statistics will update: steps, miles, minutes active, calories burned....
Really frustrating if I'm trying to compare, or want to make sure I logged everything for the previous day.
Anyone have any suggestions? I used to use seperate apps to log my water, and food intake. I really don't want to go back to doing that again! (MyFitnessPal & Plant Nanny) They are great apps, just annoying to have to use 3 platforms that don't work together to keep track of everything.
09-22-2016 08:14
09-22-2016 08:14
Also I just noticed the Stair tile is missing? I tried to edit to add it back it and it's not even showing as an option...
09-22-2016 16:40
09-22-2016 16:40
Jmangla--
Unfortunately, what you describe is by design. There have been several posts here about the new app not displaying all the data for previous days when viewing the previous day's statistics. The answer from FitBit is that this is how it is designed to work--only the top tile updates to display previous day totals--to see the previous day totals for the bottom tiles, you need to click on that tile.
I do hope that Fitbit rethinks this design--when I look at yesterday's data, I want to see all yesterday's data--not some for today and some for yesterday! I am still running an older version of the FitBit app and will continue to do so until it won't work anymore or FitBit changes the interface.
11-16-2016 20:27
11-16-2016 20:27
11-17-2016 03:41
11-17-2016 03:41
Hello @Jmangla, @dordale and @Skoro, it's nice to see you around.
We really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience and I would like to encourage you to check, comment and vote for @BobTheCat's suggested idea about the mobile Dashboard and how to improve it so it can display information from previous days in all the tiles when scrolling back.
@Jmangla, the reason the floor (stairs) tile is not showing up in your Dashboard is because the Alta doesn't have an altimeter; therefore, it doesn't count flights of stairs.
I hope this information can be useful, please feel free to reply if you need anything else!