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iOS App crashes when I try to open it.

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‎03-21-2016 15:05

‎03-21-2016 15:05

Immediately after the app update today my iOS app crashes when I try to open it. I don't even make it to the main screen, it just crashes.
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‎03-22-2016 05:49

‎03-22-2016 05:49

Hey hey hey @DWB6371 welcome to our Community my friend! Man WinkMmmhh this is weird, I'd like to know if you have updated your iOS Fitbit App to the latest version? If you already did this, please try to uninstall and reinstall the app and if that doesn't work, please note that when you experience a crash, the next time you open the app you'll receive a notification asking if you'd like to send crash logs to our iOS team. When this message appears, tap "Send." Your crash logs are then sent directly to our iOS team. The team will be notified immediately and start work on a fix, which is usually implemented in the next version of the app.

 

Hope this helps, let me know how it goes! Woman Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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