02-15-2016 12:00
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02-15-2016 12:00
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02-16-2016 09:54
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02-16-2016 09:54
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Hey there @rigo27. Welcome to the Fitbit Community! 🙂
It sounds like your tracker's bluetooth system is stuck so I would recommend restarting it probably a couple of times. For the instructions on how to restart your Charge, take a look at this article. After resarting your tracker, go ahead and set it up as a new device. It should all work properly by then.
Hope this gets you back on track and if you need more help, just let me know!
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