iOS Fitbit app constantly crashes with iOS 13 beta

[dmfresco]

I updated my iPhone XS to iOS 13 Beta 3 and now the iOS Fitbit v2.95 constantly crashes.  I have tried to delete and reinstall it several times to no avail.  Any ideas to get it working again or get a patch for iOS 13?

Moderator edit: updated subject for clarity

[Lorenkwatson]

This issue started with me today. I have tried everything. I have an XS MAX. 

[TB5918]

The app had started working for me over the past week, but just now started crashing again. I understand that iOS 13 will be in beta until most likely mid-September, but I wish they'd more proactively support it. Here's hoping it'll suddenly start working again soon...

[Hnbarrett]

Having the same exact issue as well!

[SunsetRunner]

Did you hear anything? 

[dmfresco]

I reported the renewed problem to Fitbit and got a generic answer that they are working on it and how it's always risky to use Beta software. 

[Walkertodd21]

Back to syncing with my computer till this gets resolved. So annoying can’t wait for the new Apple Watch in sept 

[Lorenkwatson]

How do you sync with the computer? 

[Lorenkwatson]

We are supposed to use our feedback app and let apple know their software isn’t compatible with Fitbit, so they can fix it. 

[Walkertodd21]

U just go on Fitbit.com and log in and plug the charging cord in the usb and charge your device should sync automatically 

[Missyrmdlm]

Sure you can feedback to Apple. But they don’t bend iOS to an app. The app developer [fitbit] is to develop/test and make their app work with iOS. 

[Woodloper]

I can confirm the same behavior (as of the latest iOS13 beta public release (13.0 (17A5534f)) on an iPhone 8, and with the latest version of the Fitbit App (can’t tell what release, as I cant open it!)

[JanDeWever]

Yes, exactly same here:

• iPhone XR, latest public beta
• latest Fitbit iOS app. Don't know version, but I daily make sure I run the latest updates
• Charge2

Tried all the usual tricks: hard reboot, uninstall/reinstall app.

Once I got it working again, by disabling Bluetooth access from iOS to my Charge2. After reinstalling app, it started working again. But that doesn't work anymore.

So, for now: app just crashes (disappears) right after starting it. After reinstalling, you get to the 'Fitbit wants to send you notifications'. At that point, the app crashes.

[killer2239]

Mine stopped working again this morning

[thesidj]

It worked for a couple days on public beta 3 and then one day just stopped. Crashes on startup. 

[Awdros]

sent me a new one today. Are aware of the problems. But in the meantime
what I’ve done is switched my wrist so dominant and download it and offload
a lot of the apps and disabled Bluetooth unless I’m working out because it
will catch up later. Good luck let me know if anything else I can do to
help

[Harvs]

Can confirm I have the same problem 

[Mrpaulwilsonsir]

Tried a few times. Still not working on PB13

[Andykz]

Everything started working until Wednesday morning, and now iPhone 8, iOS 13 Pb 3, Fitbit app v3.2 are unhappy and constantly crashing on startup again. I updated my iPad (pro 9.7”) and that was working, and is crashing too. I’m going to try to get my imac to sync so I can at least preserve data continuity...

[Courier72]

Same issue here as everyone else.  iPhone 6s, iOS 13 pub beta 3, Fitbit  3.2 app.

[mlovelace]

Same. App crashed, started working again spontaneously and as of yesterday, 7/26/19, Fitbit app will not open. When selected it attempts to open & immediately crashes.