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01-06-2016 10:51 - edited 01-17-2016 14:54
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01-06-2016 10:51 - edited 01-17-2016 14:54
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Fitbit Update 1/17
I have good news! Updating to version 2.18 of the Fitbit App should resolve this issue. If you haven't already updated, click here to be redirected to the iOS App Store.
Thanks for everybody's patience while this was being worked out!
Fitbit Update 1/6
Our engineers are currently investigating a bug where historical weight logs are not being displayed in the iOS App. In order to help with resolving this issue, can you please provide the following information:
1. What type of iOS device you are using.
2. What software version is your iOS device running (ie iOS 9.2, iOS 8, etc)?
3. What Fitbit App version are you running?
If you are unsure which app version you have, you can find out by: clicking the account button in the bottom right-hand corner > click the help button > and the app version is at the top. Version 2.17 is the most current version of the iOS App.
As a short-term workaround, you should be able to see your weight log history on Fitbit.com. Also, logging out of the Fitbit App and then back in has helped some Community members experiencing this problem too.
Thanks for your help in advance!
Answered! Go to the Best Answer.

02-06-2016 08:49
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02-06-2016 08:49
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I am on an iPhone 6S
running fitbit Fitbit 2.19 (466)
The weight tracking seems right . The "lbs lost since" is blank.
I have logged out and back in.
Uninstalled and re-installed
Logged out, uninstalled, re-installed, logged back in.

08-07-2017 18:48 - edited 08-11-2017 04:52
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08-07-2017 18:48 - edited 08-11-2017 04:52
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I am a new user from last week.
And I am having this problem.
1. Iphone 6
2. IOS 10.3.3
3. fitbit apo ver2.38.1
I hope you could fix this bug.
Thank you

08-07-2017 18:56 - edited 08-11-2017 04:53
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08-07-2017 18:56 - edited 08-11-2017 04:53
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I will start a new topic about this.


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