help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOS app calories out disappear

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-08-2016 07:28

‎07-08-2016 07:28

For the last few days my calories out disappear and the calories eaten show for only one meal. My app is connected to Myfitnesspal. And I also keep getting random sleep hours appearing during times I'm awake and active. Any ideas how to fix this ?
iPhone 7 Plus ios11.1 Samsung, Sense, Ionic
Best Answer
0 Votes
1 REPLY 1

‎07-08-2016 11:11

‎07-08-2016 11:11

@SpinSpinSugar69 Out of curiosity, what iOS version is your phone running?

Also, does rebooting your phone help?

Please note that the calories in vs. out meter give you a look of where you are for the current time of day and continually updates depending on the food you log, your exercises, and how often you sync your tracker. Click here for more details.

 

Please keep me posted!

Derrick | Retired Moderator, Fitbit
Best Answer
0 Votes