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iOS app crashing

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‎07-10-2020 03:56

‎07-10-2020 03:56

App keeps crashing. 

Best Answer
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2 REPLIES 2

‎07-10-2020 06:40

‎07-10-2020 06:40

Hello @Jennehud and welcome to the Help forums.  This happened to me today, too.  Try this

  • Delete the app
  • Restart you phone
  • Re-download the app
  • Log back in

This worked for me today.  It was the same app version as yesterday, so I'm not sure why this works.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎08-25-2020 07:20

In response to LZeeW

‎08-25-2020 07:20

Hi @Jennehud, welcome to our Fitbit Community! I'd like to follow up and would like to know if the issue persists or if it got resolved after trying the troubleshooting steps that shared my friend @LZeeW.

 

Looking forward to your response.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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