iOS app logged me out and doesn't let me log in.

[V_7.0]

I have rebooted phone, deleted app and reinstalled keep getting "oops, something went wrong. Please try again. The operation couldn't be completed. (Networkbitkit.httpErrorerror 1.) "

My fit bit is just a fancy watch without the app... completely useless... I can't even sync with windows bc I have Windows 8... too may issues with windows 10.

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @V_7.0, I hope you're doing well, have a warm welcome to the Fitbit Community. 

Thanks for bringing this to my attention. At this moment, our engineers are aware of the problem and are working to resolve it as quickly as possible. In the meantime, please turn off WiFi and Bluetooth on your phone through your phone Settings before logging in to the Fitbit app. If you're able to log in, turn on WiFi and Bluetooth afterwards.

I'm sorry for any inconvenience this situation has caused. We appreciate your patience and look forward to getting you back on track. In the meantime, if there's anything else I can do for you, please feel free to reply. 

[jackyluphs]

Tried that, it log me in. After I restarted my Bluetooth and Wifi, it just cannot sync my fitbit devices with error message (com.fitbit.HTTP error 403). Can you help? Thanks.

[V_7.0]

SorryI can’t.. it won’t even let me login when I turn off WiFi & Bluetooth 😕

Sent from my iPhone

[jackyluphs]

Did you have 4G active? 

[MarcoGFitbit]

Hello @V_7.0, I hope you're doing well, thanks for taking the time to reply. It's a pleasure for me to welcome you to the Fitbit Community @jackyluphs! 

At this moment I would like to get some information from you so I can forward it to our team so they can take a better look at this situation. 

• iPhone/iPad model you're currently using.
• OS version your mobile device is running.
• App version currently installed. (if possible go to Account > Help to get the version number)

Thanks for your patience and understanding, I'll be waiting for your reply.