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iOS app stuck in tutorial

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‎12-08-2016 19:37

‎12-08-2016 19:37

My app is showing the tutorial for my new Fitbit but I can't exit and get back to the dashboard 

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‎12-08-2016 22:41

‎12-08-2016 22:41

If the Back button is not working, the app may be hung up for some reason. Try killing the fitbit app and reopening it. 

 

1. Double tap your home button

2. Swipe the fitbit app off the screen to close it completely (do the same for any other apps you don't need open)

3. Single click your home button

4. Open the fitbit app

Best Answer

‎12-09-2016 13:59

In response to Bryan_MZ

‎12-09-2016 13:59

@Morgain82 In addition to @Bryan_MZ's suggestions, I'd also recommend making sure that you are using version 2.30 of the Fitbit iOS App that was released earlier today. Click here to update if you haven't already.

 

Keep me posted if you need additional assistance!

Derrick | Retired Moderator, Fitbit
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