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Unable to find the IOS app in Sri Lanka.. Pls help
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Welcome to the Fitbit Community @sanje Woman Very HappyThe Fitbit iOS App is only available in the App Store for countries where we have a retail presence, but I have seen one instance in the Community where an international user found a successful workaround to download it by doing the following:

 

To begin, fire up the App Store from your iPhone and tap the ‘Featured’ button located in the bottom left-hand corner of the screen. Scroll to the bottom and you should see a long, horizontal button with your Apple ID, just above the Terms and Conditions.

 

Tap it, followed by the ‘View Apple ID’ option at the top of the pop-up menu that appears. After punching in your password, you’ll see a few options for your account, including the country and region where you currently preside. Hit the corresponding button, followed by the ‘Change Country or Region’ option – here you can opt for the US version of the App Store.

 

Agree to the new Terms and Conditions, and then you’ll hit your only major roadblock – Apple requires a valid payment method if you want to buy anything in the App Store. Fitbit is free though, so just select ‘None’ from the payment options, followed by the Next button in the bottom right-hand corner.

 

Hope that helps you too!

Maria | Community Moderator, Fitbit


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Sorry it does not help you guys need to device a solution for this before selling units in countries that does not have the app

Sent from my iPhone

 

Moderator Edit: Removed personal information.

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Hey there @sanje thanks for the update! Man HappyI'd like you to know that I really understand your point regarding this and your feedback is really important since Fitbit is always trying to improve their services.

 

Hope you have a great day! Man Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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