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iOS update and versa

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‎10-13-2019 18:28

‎10-13-2019 18:28

I have tried various troubleshooting strategies, but my text messages are still not syncing up with my Fitbit. It does show my phone calls, though. How do I get the text message notifications back??

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‎10-13-2019 18:30

‎10-13-2019 18:30

See banner above in pink

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‎10-14-2019 06:46

‎10-14-2019 06:46

Hello and welcome to the Fitbit Community @Akkisser 
Im sorry your having notification issues. Currently it’s a known issue Fitbit is having and hopefully they will have a fix soon. In the meantime you can check out this thread here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/m-p/38...

This thread will provide you updates on the issue, tips, possible workarounds and any other relevant information currently on the notifications issues experiencing on your Fitbit tracker. You should check it out.

 

😃 I know this may not be the answer you were looking for but I do hope I was able to point you in the right direction. 

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‎10-14-2019 15:22

In response to SunsetRunner

‎10-14-2019 15:22

I had tried all the options in the thread already, so was just seeing if anyone had any updates on a fix. Thank you for your time! I will continue looking out.

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