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iOS won't find my flex

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‎01-27-2016 18:36

‎01-27-2016 18:36

I have a 6 and when I go to the app to check my progress it keeps searching for my flex. I checked the Bluetooth settings and it recognizes the flex but my tracking won't update.
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‎01-28-2016 13:29

‎01-28-2016 13:29

Welcome to the Community @Mreinfk! Smiley Wink I used to have the same issue, however I tried the following:

1. Open the Fitbit App and log out
2. Turn off the Bluetooth and also your cellphone
3. Restart your tracker
4. Turn On your cellphone and also the Bluetooth
and finally, Set up your tracker as a new Fitbit device.

 

Let me know how it goes!

Community Moderator Tarin | Community Moderator

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