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iPhone 6 - Charge HR Call Notifications

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‎01-07-2016 14:12

‎01-07-2016 14:12

Hi
I have followed all of the advice and still can't receive any call notifications on my Charge HR. I have reinstalled the device, rebooted my phone and the device but it still hasn't worked.
The call notifications are selected on the device and I have checked under my phone notifications and they are also selected.
Any advice on what else I can do to get this working?
Thanks
Katie
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‎01-08-2016 07:37 - last edited on ‎01-30-2026 08:49 by Fitbit Moderator

‎01-08-2016 07:37 - last edited on ‎01-30-2026 08:49 by Fitbit Moderator

Hi @KatMans it's great to see new faces around! I can see you have tried some troubleshoot to activate the call notifications on your Charge HR, in addition, I would like you to take a look of the instructions on this article. If this issue persists, let me suggest you to contact Customer Support, our team will be more than happy to look into this and find a solution for you. 

Let me know how it goes. Have a great day!

Heydy | Community Moderator, Fitbit
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