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iPhone 7+ and iOS Health App

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‎01-11-2017 05:36

‎01-11-2017 05:36

I just got a new iPhone after 3 years. I previously had it set up where I could get data from my phone to the fitbit app (for when the fitbit was charging) and vice versa.

I have the Fitbit app and the iOS health app installed, but I cannot seem to get them to connect/talk to each other. 

 

Currently the heatlh app has no other apps selected to get info from. Not sure how to do that. 

Any help would be greatly appreciated!

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1 REPLY 1

‎01-11-2017 09:44

‎01-11-2017 09:44

Fitbit doesn't support the iOS health infrastructure which is why they won't play together.

 

You should sill be able to set the phone up to function as a MobileTrack device, however, in the same manner as with your previous phone.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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