help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iPhone 7 not getting text messages

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-19-2016 20:32

‎09-19-2016 20:32

I just purchased the new iPhone 7. I was able to get my surge to pair, but now I'm not getting my text messages. Any ideas on how to troubleshoot?
Best Answer
1 REPLY 1

‎09-19-2016 21:13

‎09-19-2016 21:13

I'm having the same problem with my Blaze and iPhone 6s... however it has only started happeneing since i upgraded to the new iOS 10.0.1 last night.

 

Im starting to think the notifications are not compatible with the new operating system.

I've tried to go through live chat 4 times today with no success.

 

Can someone please let us know if/when this issue will be resolved?

Best Answer
0 Votes