iPhone and iPad won't bluetooth connect Blaze

[Sdeets]

I updated by iPhone last night. This morning iPhone and iPad won't connect with Bluetooth.  I have turned off and the Bluetooth, the devices, and the Blaze.  I have closed out the Fitbit app and reopened. I have also requested on iPhone to forget the device, but now it won't pair.

[SunsetRunner · Accepted solution]

Hello @Sdeets 

From my understanding I don’t think it works well if you have a Fitbit Tracker connected to two or more devices at the same time in the same area. Meaning does each device work independently if the Bluetooth is paired as long as the other device has the Bluetooth turned off (or not paired with your Fitbit Tracker) could that be the issue??

[Sdeets]

No, I turned off all Bluetooth on other devices.  the Blaze will pair with iPad, but then I removed off iPad and turned the iPhone again - with no luck.

[SunsetRunner]

Hello again @Sdeets 

You said your Blaze will indeed pair with the iPad which is great. What version of iPhone do you have so I can make sure it is compatible with the new Fitbit App updates. 

[Sdeets]

I got it to pair. I had to go to the app removed the Blaze and reloaded
the Blaze. I could pair the watch.

[SunsetRunner]

Outstanding @Sdeets!!
Im happy your are now correctly paired and you are up and running again! Happy Stepping 😃