help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iPhone cannot sync with Fitbit 3 after new app software

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-17-2019 06:11

‎07-17-2019 06:11

I’ve done an update on Fitbit app and since then my watch refuses to sync with my iPhone. I have completely removed the app and started from

Scratch and it’s still not working - any ideas ???? Currently running iOS 12

Best Answer
2 REPLIES 2

‎07-17-2019 06:26

‎07-17-2019 06:26

Having the same problem with my Inspire HR.  It will say “fail to sync”,  but it’s updating my dailies anyway? It also will not let me update my Fitbit even though one is available. Both my phone software & app are up to date. I have tried restarting the app, restarting my phone, and turning Bluetooth on and off.  

 

I hope this gets fixed soon!

Best Answer
0 Votes

‎07-19-2019 18:03

In response to DustbinGage

‎07-19-2019 18:03

Same issues with my Ionic. Won’t sync. Won’t attach to WiFi.  Worked fine until I did the update.

Best Answer
0 Votes