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incorrect steps

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‎03-08-2016 14:20

‎03-08-2016 14:20

My Fitbit is showing yesterday's steps on top of today's. It never restarted at 0. How do I fix this? I've tried restarting the Fitbit.
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‎03-09-2016 03:27

‎03-09-2016 03:27

Welcome to our Community @Annabethhuber! It's nice to have you on board! Man WinkI'd like to know if you didn't change your timezone the day before your tracker didn't restarted at zero? If you did, please know that the change of timezone from that day might be the reason why your Fitbit didn't reset your information at midnight. Please make sure that you have save the changes made to your timezone and synced your tracker. Now, if this is not the case, try to setup your tracker as a replacement device.

 

Hope this helps, let me know if it works! Cat Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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