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iphone notifications

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‎12-18-2019 00:35

‎12-18-2019 00:35

iPhone and Wats App notifications have stopped coming through on my watch. Was just iPhone messages that weren’t coming through but now Wats App ones too.

when is this issue going to be resolved so I can use my watch to it’s fullest capability.

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‎12-18-2019 09:38

‎12-18-2019 09:38

Hello and welcome to the Fitbit Community @Donna2581 

I’m sorry your not receiving your notifications at this time. Currently notifications are an issue being addressed by the Fitbit Team. Please view this thread here for more information: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

Pay special attention to page one of that thread and follow all the steps very carefully. If you’re still experiencing issues after carefully performing the steps provided then please keep an eye on that thread. If any further updates or information become available it will be posted there. Hopefully the posted steps will have you up and running again. 

You didn’t mention which Fitbit Tracker you have. You can only receive Whatsapp notifications on devices that have the option to receive app Notifications such as the Blaze, Ionic, Versa and Versa Lite, Charge 3, Inspire and Inspire HR. This option is not available on other devices. This link may help you with the WhatsApp setup here:https://community.fitbit.com/t5/Inspire-Inspire-HR/WhatsApp-Notifications/td-p/3905134

 

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