my fit bit wont app for the iphone wont snync

[Cardsfan34]

i cant get m app to synce. i tried to turn off the phone re download the app and nothing .anyone know what i can do i have a iphone 5s

[DerrickS]

@Cardsfan34 I think I can help you out! I'd recommend the following:

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

4. Open the Fitbit App to initiate a sync.

This should help your tracker sync again, but let me know if there's anything else I can do to help you out!

[Runnerlady57]

None of the above worked! Still won't sync!

[Runnerlady57]

None of the above worked, it still won't sync!

[DerrickS]

@Runnerlady57 Does force quitting and reopening the Fitbit App help?

You can force quit the app by: rapidly double tapping the iOS home button > swipe left until you see a preview of the Fitbit App > and then swipe up to force close.

Keep me posted!

[Jess224224]

I've been ah if the same issue since 8/12. Nothing I have tried has worked.

[Runnerlady57]

I'm not sure what I did that made it work, but I finally got it to sync after 2 days!