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not counting hours with 250+ steps

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‎08-12-2016 13:37

‎08-12-2016 13:37

my dashboard has been displaying "0 hours with 250+ steps" for about two weeks. It displays 1 or 2 at the most. This is absolutely not possible because I am having 10,000 steps a day. Any ideas how to resolve this glitch? I have already restarted the tracker and updated my app. Thanks! 

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3 REPLIES 3

‎08-13-2016 11:57

‎08-13-2016 11:57

Hi @shelbydaws

 

Which operating system does your phone use? (iOS, Android, Windows?)

 

Thank you

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‎08-13-2016 13:17

In response to SunsetRunner

‎08-13-2016 13:17

iOS

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‎08-13-2016 13:26

In response to shelbydaws

‎08-13-2016 13:26

Thanks @shelbydaws

 

Have moved this thread from the Flex to the iOS App section to increase the chance of getting a solution.

 

Your post will get more attention here.

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