help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

not syncing correctly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-17-2022 17:03

‎04-17-2022 17:03

My fitbit is displaying the wrong time after it has died and is not tracking anything correctly. I’ve synced it twice on the app but the watch hasn’t changed. 

Best Answer
0 Votes
1 REPLY 1

‎04-17-2022 17:12

‎04-17-2022 17:12

Hello @abs04 

I would suggest restarting your Fitbit Watch. You won’t lose any data doing so. Look here to see how to restart your particular Fitbit here: https://help.fitbit.com/articles/en_US/Help_article/1186.htm

Let me know if this helps. 😃 Happy Stepping!

Best Answer
0 Votes